One senior operator. No layers.
That's the point.
OpsWork was founded by Nick Janes, a software engineer turned operations architect with over a decade of experience designing systems that hold.
Before OpsWork, Nick was the person small teams called when they needed infrastructure designed and built properly. Not managed. Not theorized about. Actually architected, implemented, documented, and running.
That's what makes OpsWork different. There's no sales team. No account manager. No junior developer doing the actual work. The person you talk to on the first call is the same person who architects the solution and builds it.
The approach is architecture-first: we don't lead with tools. We start with understanding the system, then design the infrastructure, then implement. The tool never dictates the solution. The architecture does.
Clients come to OpsWork because they've outgrown duct tape. They need infrastructure that holds, and someone who can design and build it correctly the first time.
The OpsWork Standard
Infrastructure first.
Every engagement starts with architecture. We understand the system before we build anything.
Senior-led, always.
The person you talk to is the person who architects and builds. No handoffs. No layers.
Build it correctly the first time.
Infrastructure is not where shortcuts pay off. We design for durability, not speed.
Document everything.
Systems should outlast any engagement. Everything is documented clearly and designed to be maintained.